Better Days Corporation
Where Care Meets Compassion

For Case Managers & Care Coordinators

Clear Referrals. Reliable Communication.

Better Days Corporation partners with case managers, families, and interdisciplinary teams to support safe service implementation, timely documentation, and person-centered outcomes aligned with authorized services.

Send a Referral View Services
Location

7800 Metro Parkway, Suite 200, Bloomington, MN 55425

Phone / Email

952-292-0362 · betterdayscorporation@gmail.com

Referral Steps

To support timely intake, we follow a structured referral process. Timelines may vary based on staffing, service setting, and county requirements.

1) Send Referral Details

Share service needs, authorized service(s), hours, and any safety considerations for planning and staffing.

  • Requested service(s) and authorized hours
  • County and service location(s)
  • Preferred start date and schedule
  • Primary contact and team members

2) Intake & Fit Review

We review service requirements, staffing availability, and service setting to confirm we can meet the needs.

  • Clarify goals and expected outcomes
  • Review risk/safety factors and supervision needs
  • Confirm documentation and authorizations

3) Service Planning

We coordinate person-centered implementation and ensure staff understand the plan, safety strategies, and documentation expectations.

  • Implementation planning with the team
  • Training/briefing for assigned staff
  • Service documentation setup

4) Start Services & Ongoing Updates

We provide consistent communication and documentation to support continuity of care and timely updates.

  • Progress updates and communication as needed
  • Notifications of significant changes or safety concerns
  • Coordination for plan updates when appropriate

Referral Documentation Checklist

The items below help us start services smoothly and document according to service requirements. Not all items apply to every person or service.

Helpful Documents

  • Service authorization / service agreement (authorized services + hours)
  • Current support plan or coordinated service/support plan summary
  • Risk/safety information relevant to service delivery (as applicable)
  • Emergency contacts and key team contacts
  • Communication preferences and cultural considerations
  • Behavior support strategies used by the team (if applicable)
  • Medication-related instructions only as needed for safety planning (if applicable)

Please share only the minimum necessary information needed for planning and safe service delivery.

Service Areas & Availability

Staffing availability may vary by county, schedule, and service setting. We will confirm feasibility during intake and communicate next steps.

For time-sensitive referrals, include the requested start date and critical safety needs in the first message.

Send a Referral Request

Important Notes

Services are delivered based on assessed needs, person-centered planning, and authorized service agreements. Better Days Corporation does not determine waiver eligibility or service authorization. Availability and start dates depend on staffing and service setting.

Please do not email Protected Health Information (PHI) unless secure methods are used and appropriate releases are in place. Use our contact page to request the best method for sharing documents.